Hotels in Melaka

"Always my go-to hotel whenever I go to Melaka. Love the amenities, convenience, food and service. However, this time round the check in staff wasn't so helpful in assigning me my requested high floor despite my early check-in processing first before getting the keys at 3pm. I approached her again at key collection time at 3pm, yet she dud nothing on my request. I wiuld say her service was too perfunctory and mechanical for a first contact point counter staff. This is not the same good service I used to received countless times from other past visits. Hope the managrment step up her training before she tarnish the hotel reputation."

"There is a coach station at this hotel, convenient for travellers. Our room was available for early check-in at 12pm, allowed us to drop-off our bags and start exploring Malacca. The room size is decent for 2, relatively clean, the bed is comfortable. Some areas with minor torn wall paper, some stains on the edges of tiles in the bath room but not too much a concern considering the room rates compared to newer hotels."

"A very meaningful experience for us and the kids. The children were very satisfied. The air conditioning was cold, and the shower in the bathroom had multiple functions. The swimming pool was spacious and not too deep. The kids' pool was very comfortable."

"Another unpleasant experience during recent stay. Kinda upset that the hotel didn’t even bother to read my special request that I have indicated in my booking a week before the check in. Regularly staying here for my business trip, and this is not the first time they disappointed me. Reached hotel at 5pm after long business meeting, and been told my room is facing the pool side and at lower floor. I have clearly indicated higher floor and river view which I have been staying in the same floor / same room during each of my stay. But they’re totally not aware I have indicated such request for my booking and ended up I waited for almost 40min++ for them to get another river view room ready for me. Before they do so, they actually asked me to wait until 8pm if I want a river view room which I’m totally speechless. I’ve booked for premier room not standard room, and kinda shocked when I heard that remarks from the receptionist Location is definitely very strategic. I hope the next trip I won’t get disappointed again."

"Great service and comfortable rooms, but with a few hiccups. The staff at reception were lovely. However, staying on the 32nd floor meant long waits for the lift during busy times. Also, the bathroom glass is quite see-through—not ideal if you're sharing the room with a friend. Overall, it was a good experience, but keep these points in mind."

"We just returned from a night stay at Rosa. The location although is not too perfect for a family with toddler, it is only a 10 to 15-minute walk from Jonker Night Market and river cruise. We ordered e-hailing but the road where this hotel is located is very busy especially during public holiday thus we have to wait for 20-30 minutes to get our 6 seater ride. The staff, especially the doorman and guys at the front desk, were incredibly welcoming. Our room was immaculate and the bed was very comfortable. The breakfast buffet was delicious with many local options. However, the egg station was busy this time around with the trainee cook not sure how to use the stove and a group of over-friendly makciks and tauke-soh keep commenting and asking the trainee about their order. All in all, our stay is ok. However, we will definitely be back prepared!”"

"The hotel's location is great, within walking distance of Malacca's old town. When I checked in, the Malaysian lady at the front desk collected a 50 RM cash deposit from me (which another front desk staff member refunded when I checked out the next day). Additionally, she charged an extra 28 RM for some unknown fee (Ctrip showed an 8 RM world heritage fee was due). I stayed for two nights, and Ctrip deducted 475.47 RMB upon checkout. Room 512 faces west, offering an open view of St. Paul's Hill. The room didn't have a safe or slippers, but it did have a refrigerator, toothbrush, hairdryer, wardrobe, and hangers. The air conditioning was central and could be set to a very low temperature. Upon entering, I accidentally pressed the 'make up room' button next to the door. Later, after I had gone to bed, a staff member rang the doorbell to clean. They were very responsible; I had to get dressed and explain in person that I didn't need the service before they left."

"Asteria Melaka by Attic Suite is a fantastic place to stay for a relaxing trip. The room was spotless, modern, and very spacious, with a comfortable bed and a nice balcony view. I really appreciated the peaceful environment and the overall design, which felt stylish yet cozy. The location is convenient, with plenty of food options nearby and only a short drive to popular attractions. Facilities like the pool and gym were well-maintained and enjoyable. Overall, it offers great value for money and I would definitely recommend it to anyone visiting Melaka."

"The hotel looks grand and the room is very spacious and clean. The view is great as I can see the city and sea partially. The bed and pillows are comfortable that helped me to sleep well😴 The staff is very friendly and helpful. Upon check in, the staff will provide you with their specially made cookies which tasted delicious😁 The only problem is that walking to Jonker Street is not convenient and you need to drive or Grab there in a few minutes 😅"

"1st day check-in experience:- Very bad. The check-in was smooth. Once we step out of the lift on 22nd level. The whole corridor is humid and stuffy. No aircon at all. After that, we tap in to our room. The whole room was humid and stuffy. Need to use those remote control to turn on the aircon (their aircon is those small ones installed for home type - one for e living area and one for the bedroom). After 20-30 mins, thought the room will slowly cool down.... no... We all started to sweat in the room as the aircon is unable to cool the entire room at all. There were 2 single beds in e living area and a queen size bed in the bedroom (Website states King size and 2 single beds). We went to the reception to complain. Cos the small aircon is too weak for the big area. Even the small room can't cool down. Ask to change to a connecting room. They offered to change to a deluxe room (2 super single) + Suite (1 king size + living area). That is the only option. We accepted and top up RM700. Reception claim they will ask the technician to check on the aircon at the corridor... End up no actions done again.... We realized when the lift door opens on certain floors when guests comes in, the corridors are all humid and stuffy! We were given the rooms on level 15, yap.... all corridors are stuffy without aircon. Even the reception area is cooler. The only plus point is e attitude of the staff here. The connecting room was way better with stronger aircon. Had a good rest for e 2 nights. Very mixed feeling for this hotel as the location is good with eateries and massage places around. Pool looks good. Very dated looking hotel with basic amenities. Slow response from housekeeping was slow, we requested for an additional pillow that never comes. Will not be going back again."